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Make facility maintenance cost and time effective
Wowworks is an ecosystem that enables fully automated FM for every location within your network throughout the entire country.
Trusted by 100+ leading international brands
- 4 🇪🇺we currently operate in Germany, Austria, Poland and the Netherlands
- 5 000tasks completed monthly
- 99 %task completion rate
Wowworks ecosystem
A range of individual modules within a single ecosystem providing a fully automated FM-experience.
Service Desk
Task execution
ECOSYSTEM
40,000 local professionals handle your maintenance tasks
Nationwide coverage, flexible conditions for various maintenance types and direct provider benefits without any subscription or fixed costs.
Task execution
- Nationwide coverage
- Framework conditions for all maintetance types
- No subscription, no other fixed costs
- Wowworks is your direct provider and contract party
Own repair and maintenance service
Local professionals
We operate a wide network of professionals located always nearby.
Rating system
Only professionals rated 4 and above are selected for automated task allocation.
Certified professionals
All our professionals are certified in their respective fields of activity.
Warranty
Our warranty covers both craftsmanship and materials.
Full control
Wowworks experts team is dedicated to continuously monitoring the task execution.
Materials supply
We purchase and deliver materials for your tasks.
Cloud-based service desk
Quick setup, free core features and centralized control for streamlined facility maintenance.
Service Desk
- Easy and fast rollout in your network, including staff training
- Free basic functionality
- Central hub for managing your tickets, service partners and controlling budgets
- Easy locations integration and management
Your feature-rich service desk
Omnichannel
Collect tickets through a variety of communication channels: email, telephone, messengers, API, etc.
Statistics and reports
Modules for budget planning and control.
Easy integration
Wowworks API allows easy integration with numerous external systems.
Collect service tasks and send them for action
Keeping track of all maitenance tasks, their categorization, forwarding, status monitoring, and more.
Plan your maintenance
Automate your recurring maintenance for your locations and equipment.
Integrate your own service partners
Your service partners get their own individual access to the Wowworks system.
As a platform for fast and straightforward contact with technicians of all kinds, especially for small repairs, Wowworks has proven effective in collaboration and is an integral part of the processes.
Wowworks concept prioritizes and assigns mostly local professionals. While minimizing the CO2 footprint, this also facilitates lasting relationships between our customers and professionals — everybody wins.
CO2 reduction
A versatile and powerful
FM-ecosystem
Focus on your core business, we will take care of all your FM needs.
ECOSYSTEM
Tasks planning
Plan your maintenance expenses. Automatically generate your tasks based on a schedule.
Easy integration of your existing service partners
With little to no cost you can keep track of your various external partners within one tool.
Inventory lists for all your locations equipment
All equipment-related information (maintenance, inventories) is centrally stored and presented in an organized manner.
Tasks management
Receive tasks from your employees, route them for action. Monitor SLAs.
Wowworks professionals
Forward your tasks to Wowworks professionals. We take full responsibility for quality, deadlines, and other SLAs.
Statistics and reports
Dashboard for financial data for budget planning and control.
Since we started working with Wowworks in August 2020, we have significantly improved our facility management processes. Wowworks has handled over 7,000 tasks, providing support in every corner of Germany. Their comprehensive approach to service management helps our team execute routine tasks daily, reducing the workflow and allowing us to remain environmentally responsible. We especially appreciate their reliable service and transparent communication.
We work across a range of industries, including
Retail
Real Estate
HoReCa
Finance
Fitness
Healthcare
Hospitality
E-Mobility
Education
Logistics
Self Storage
Security
Optimize personnel and software expenses
Save your money and time with Wowworks
Automate your FM support
Work without subscriptions or other fixed costs
Ensure complete transparency of all FM processes and costs
Manage repair tasks nationwide
Personalized support by a dedicated KAM
Manage your tasks
from anywhere via cloud
Key features
- Task creating and reviewing
- Cost management (estimates review and approval)
- Tasks execution confirmation
- Tasks-related communication
Access your account on any device via app.
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